Effective Date: March 11, 2026 · Last Updated: March 11, 2026
Your privacy matters. This Privacy Policy explains how Flows ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the Flows mobile application and related services (the "Service"). By using Flows, you agree to the practices described in this policy.
Flows is a community and purposeful connection platform operated by Flows App ("Company"). We are committed to protecting your privacy and ensuring the security of the personal data you entrust to us. If you have questions about this policy, contact us at privacy@flowsapp.com.
We collect information to provide, improve, and secure our Service. The categories of information include:
| Category | Examples |
|---|---|
| Account & Identity | First name, last name, email address, phone number, date of birth, gender |
| Profile Information | Photos, bio, hometown, city, state, country, height, education, work, job title, interests, causes, qualities, languages |
| Preferences | Connection preferences, preferred age range, community interests |
| Verification Data | Answers to verification questions, referral codes |
| Communications | Messages sent through the in-app chat feature, customer support inquiries |
| Payment Information | Subscription purchases are processed by Apple App Store or Google Play Store; we do not directly collect or store credit card numbers |
We collect certain sensitive information — including gender identity and community preferences — solely for the purpose of providing our community platform and connecting you with like-minded members. This information is never sold to third parties or used for advertising.
We use the information we collect for the following purposes:
We do not sell your personal data. We share information only in the following circumstances:
Your profile information (name, age, photos, bio, interests, and other profile details) is visible to other users of the Service. Your exact location is never shared; only your city is displayed.
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Flows, our users, or the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
We implement industry-standard security measures to protect your data:
While we take reasonable measures to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:
Depending on your location, you may have the following rights regarding your personal data:
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
If you are located in the EEA, UK, or Switzerland, you have rights under the General Data Protection Regulation:
Our legal bases for processing are: performance of a contract (providing the Service), legitimate interests (safety, improvement), consent (sensitive data, marketing), and legal obligations.
We are committed to maintaining a safe community. To that end:
Flows is strictly for users aged 18 and older. We do not knowingly collect information from anyone under 18 years of age. Date of birth verification is required during registration. If we learn that we have collected data from a user under 18, we will promptly delete it and terminate the account.
Your information may be processed and stored in the United States and other countries where our service providers operate. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We ensure appropriate safeguards are in place for such transfers.
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
With your consent, we send push notifications for new connections, messages, profile updates, and other relevant activity. You can disable push notifications at any time through your device settings.
Our mobile app uses Firebase Analytics to understand how users interact with the Service. This data is anonymized and aggregated. We do not use cookies in the mobile app. Our website may use essential cookies for functionality.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 30 days.